Produkt plastikfrei und ressourcenschonend verpackt
Versandmaterial plastikfrei und ressourcenschonend verpackt
Karton plastikfrei und ressourcenschonend verpackt

Our products are safely shipped in resource-saving packaging.

Payment and Shipping

The following conditions apply:

Shipping

The delivery of the goods takes place worldwide.

Shipping costs (including VAT)

We do not charge shipping costs.

Delivery of download products:

There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).

Download products will be sent to you as a file by e-mail within 24 hours after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).

Download products can be downloaded via a link provided by e-mail.
The sending of this e-mail with access data for the execution of the download takes place within 24 hours after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).

Download products can be downloaded from your customer account.
The provision for download takes place within 24 hours after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
You will also be informed about the deployment by e-mail.

Terms of delivery

Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 3 – 5 days, in the case of deliveries abroad within 5 – 7 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made any deviating agreements with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.

Accepted payment options

Prepayment by bank transfer
Payment by SEPA direct debit
Payment by PayPal
Payment by invoice
– Payment by Sofortüberweisung (via Klarna)
Credit card via Stripe

More details on payment

Payment by invoice is only possible for authorities and companies.

The invoice amount must be settled within 14 days in the case of payment on account.

In the case of payment by SEPA basic direct debit or by SEPA company direct debit, you authorise us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of direct debit. Please note that you are obliged to ensure sufficient funds for the account on the announced date.

Our bank details:

Account holder: MIND FAVOUR GMBHIBAN: DE55 2152 0100 1000 2598 41BIC: UNBNDE21XXX

If you have any questions, you will find our contact details in the imprint.